Personal Data Protection Policy — DCH Hospital

1. Purpose of Personal Data Collection and Use

DCH Hospital collects personal data from users only when they voluntarily provide and submit such information. The personal data received will be used only as necessary for service delivery, follow-up communication, and providing information related to the hospital’s services.

If the purpose of using personal data changes, DCH Hospital will notify users or request additional consent as appropriate.

2. Purposes for Which DCH Hospital May Use Your Personal Data

DCH Hospital may use your personal data for the following purposes :

• To follow up and provide consultations regarding the hospital’s services
• To send information about surgeries, treatments, or services you are interested in
• To provide notifications via phone, email, SMS, or other communication channels
• To improve service quality and user experience

3. Personal Data Collected

3.1 Required Information

• Full name
• Email address
• Contact number

3.2 Optional Information

• Consent to receive email communications
• Consent to receive
• SMS messages
• Additional information provided by the user to support consultation

4. Retention Period and Use of Personal Data

DCH Hospital will retain and use your personal data only for as long as necessary to fulfill the purposes stated in this policy. Once the data is no longer required or the purpose of collection has been fulfilled, the hospital will delete, destroy, or anonymize the data.

However, if retention is required by law, regulation, or legitimate legal interest, the hospital may retain the data for the period prescribed by applicable law.

5. Right to Refuse or Withdraw Consent

You have the right to refuse or withdraw your consent for the collection, use, or disclosure of your personal data through DCH Hospital’s website.

However, refusal or withdrawal of consent may affect the hospital’s ability to contact you, provide consultations, or deliver certain services to you.

6. Consent

By submitting this form, you acknowledge and consent to DCH Hospital collecting, using, and processing your personal data in accordance with the purposes stated in this policy.